Patients with persistent mental illness often have chronic and relapsing symptoms, with varying clinical course. My Coach Connect is a pilot of a novel, automated telephone tool to help assess patients in between office visits in order to help understand how they are doing and to intervene when needed to improve outcomes. Using this tool, we are developing personalized analytical methods that take into account a person’s individual history, illness, and markers. The goal is to combine this and other techniques to develop a more personalized, quantified, and patient-centered approach to mental health care. This study currently is recruiting from the ROADS Center in Southern California, started by Memorial Counseling Associates (www.mcamh.com). ROADS is a ‘behavioral health home’ with integrated psychiatric and primary care for patients with persistent mental illness.